FAQ: frequently asked questions
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1. How many people, couples or individuals, does the home sleep in real beds?
2. What amenities in specifics (regarding list below) are provided?
Sleeping layout?
Audio / Video specs?
Parking details (read here)?
Laundry info?
Pool choices?
3. Are Parties or Events allowed at the home?
Small celebrations of 22-25 or less are allowed. For more details, please read here >
4. Are pets allowed at the home? In general, no, but please read here about service animals >
5. Catering needs to be approved if having it at the house? Yes, read more here >
6. Can I ship packages to the house before checking in?
7. Is the tap water drinkable? Yes! It’s better than bottled.
8. Is there electrical vehicle charging stations near the home for my car? No, we suggest here >
Answers:
1. Home sleeps 11-15 individually by:
Bedrooms 1-5 have Queen beds. (1 person to each Queen bed = 5)
6th Bedroom has 2 Full size beds. (1 person to each Full bed = 2)
7th Bedroom has 1 Full size bed (1 person to each Full bed = 1)
8th Bedroom (Large loft) has 1 Queen size bed and 2 Twins beds (1 person to each bed = 3)
Upon request:
4 (Four) fold-a-beds available, always presented dressed and fresh.
$55 fee/each, one time fee (1 person to each bed = 4).
If extra person above 20 - fee is $75 each, one time - come s with fold-bed dressed and fresh plus towels set.
or….
The home sleeps 20/*22 if mix-and-matching (2 to a bed for most):
Bedrooms 1-5 have Queen beds. (2 person to each Queen bed = 10)
6th Bedroom has 2 Full size beds. (2 person to each Full bed = 4)
7th Bedroom has 1 Full size bed (2 person to each Full bed = 2)
8th Bedroom (Large loft) has 1 Queen size bed and 2 Twins beds (2 person to Queen bed, 1 to each Twin = 4)
Upon request: 4 (Four) fold-a-beds available, dressed and fresh, $55 fee/each applies (1 person to each bed = 4).
If extra person above 20 - fee is $75 each (22 persons max at house).
Note: Max 22 at house.
2. What amenities are provided?
Cookware, dinnerware, fresh sheets, kitchen towels, hand towels, and bath towels.
Reading material, books, local activity binder, maps, TV's.
Wireless Internet, Cable TV/ HBO
General hand soap, Dish-washing Liquid, and laundry detergent for 1-2 loads. Laundry detergent (couple loads)
Blow dryer in each of the 3 bathrooms - on wall (3 total).
Toilet paper, Paper Towels (initial supply only).
NO Shampoo or Conditioner as most prefer their own.
Fresh hand and bath towels.
If 20 people - 1 bath & 1 hand each.
Audio/Video Available:
Internet Access: Yes. Cable internet. Wifii throughout house. Fast!
DVD/VCR players (movie selection available at home)
Large Projector Screen, pull down (projector not supplied)
TV's:
Great Room: Main Floor living area.
Vizio 70” 4k TV - New 2020!
Loft:
42" Tv set. DVD hooked up.
Laundry Machines / Washer-Dryer:
Large load laundry W/D machines are located in the garage along with iron and ironing board. (*detergent not provided)
Pool, off-site
Please Bring signed lease agreement for "resident discount".
With Marin Retreat Vacation Lease: $5 Adult, $4 child. (otherwise $10!)
Read here for the most up-to-date rates (Note the fee helps keep the pool from over-crowding and only residents may attend. The pool is heated in a beautiful valley and complete with life guards,. On weekends there full obstacle course for adults and kids alike. Also, there is a toddler area with water spouts. Really fun. Directly across are a few family restaurants.
Pool amenities:
Diving Board
Large awesome adult lap seamless pool.
Children's Obstacle set-up during public swim- they love it!
Great Toddler/baby area- water feature with spongy surface
Life Guards on duty.
Child life vests are available at front desk- just ask to use!
Warm water temperature!
PLUS:
Picnic tables, Play structure, Lawn, Basketball courts outside swim area.
Grocery, Organic Ice Cream, Grass Fed burgers - all available across the street!
For winter (Terra Linda Pool closes to public):
Enjoy Mill Valley Community Pool - 9 minutes from house.
Indoor with lanes, hot tub, and large water-slide for kids!
Website >>
Are pets allowed at the house?
No pets allowed (due to allergies of other guests that check-in after group).
Pets with Service Dog license are allowed with addition fee of $285. Please note, this is to secure the home is dander free for other guests and additional steaming within 4-hour turnover.
Can I ship my package ahead of time?
Please do not ship to the rental home. We recommend shipping to the nearby FedEx location, 1.5miles from the home’s location
Fed-Ex print and ship center:
234 Northgate One, San Rafael, Ca. 94903
Phone: (415) 491-0343.
Where can I charge my electric vehicle?
You may not charge it our home as it may cause an outage!! We suggest the following near the home:
Northgate Mall, Sears Garage (3-4 minutes from house- tons to do while car charging!):
2 standard charge plugs
Northgate Drive, San Rafael, Ca. 94903
Civic center (3-4 minutes from house - great library and grounds with lake to walk, also kids park):
County of Marin - Exhibit Hall
10 Avenue of the Flags, San Rafael, CA 94903
Phone: 888-758-4389
Electric charging types: Level 1, Level 2County of Marin - Civic Center
3501 Civic Center Dr., San Rafael, CA 94903
Phone: 888-758-4389
Electric charging types: Level 1, Level 2
Downtown San Rafael (4-5 minutes from house - fun downtown to stroll!):
San Rafael Public Parking 908 5th Ave San Rafael, CA 94901
Ports: 2 EV Plug (J1772)s Stations
ChargePoint: EV Plug (J1772)
San Rafael West End Center
1815 4th St, San Rafael, CA 94901
Phone: 888-758-4389
Electric charging types: Level 1, Level 2City of San Rafael - C Street Garage
900 C St, San Rafael, CA 94901
Phone: 888-758-4389
Electric charging types: Level 2City of San Rafael - 3rd Street Garage
1116 3rd St, San Rafael, CA 94901
Phone: 888-758-4389
Electric charging types: Level 2San Rafael Corporate Center Garage
775 Lindaro St, San Rafael, CA 94901
Phone: 888-758-4389 415-721-2222
Electric charging types: Level 2Target (9 minutes from house):
125 Shoreline Pkwy, San Rafael, CA 94901
Phone (415) 299-6112
ChargePoint - EV Plug (J1772), EV Plug (J1772), EV Plug (J1772), EV Plug (J1772), Custom Ports 6.1 k
Cost: First 2 hours free, then $2/hour. (Not available when store is closed)
Total of 20 charging stations.
Larkspur Ferry Building (for when cruising into the city via the SF Bay - 7minutes from the house)
Golden Gate Ferry Terminal
101 E Sir Francis Drake Blvd, Larkspur, CA 94939
Phone: 415-925-5571
Electric charging types: Level 2
Other Marin charging locations outside San Rafael (and more coming daily- this list is as of 5/2016):
The Club at Harbor Point
475 E Strawberry Dr
Mill Valley, CA 94941
Phone: 888-758-4389
Electric charging types: Level 1, Level 2
Good Earth
720 Center Blvd
Fairfax, CA 94930
Phone: 888-998-2546
Electric charging types: DC Fast
Berg Holdings
2330 Marinship Way
Sausalito, CA 94965
Phone: 888-758-4389
Electric charging types: Level 1, Level 2
BioMarin Pharmaceutical
105 Digital Dr
Novato, CA 94949
Phone: 888-758-4389
Electric charging types: Level 2
City of Belvedere - City Hall
450 San Rafael Ave
Tiburon, CA 94920
Phone: 888-758-4389
Electric charging types: Level 1, Level 2